The harmonised notice on the legal guarantee of conformity is the second element defined by Regulation (EU) 2025/1960, next to the GARAN label. It applies to far more businesses than the label. This guide explains who must display it and where. The official files in all 24 EU languages are on the legal guarantee notice page.
Key point: The EU application date was 27 September 2026. Covered traders must display the notice prominently at shop level under the applicable national rules: as a poster of at least A4 in a physical shop, as a prominently linked page in an online shop, and provide required information on a durable medium, normally with the order confirmation, unless already supplied durably before contracting.
What the notice says
The notice reminds consumers that goods come with a legal guarantee of at least two years under EU law, possibly longer under national law. It explains what remedies they have if a product is faulty, and that commercial guarantees, including the guarantee of durability, come on top of the legal guarantee.
Its design and content are laid down in Annex I of Regulation (EU) 2025/1960. None of its elements can be edited, so there is nothing to generate. The European Commission publishes the notice in all 24 official languages, in colour and black and white, as PDF, SVG, PNG and JPG.
Who must display it
Unlike the label, the notice is required for traders selling goods to consumers within the scope of the applicable national rules, whether or not any producer offers a guarantee of durability. It is displayed at shop level, not per product. The duty does not depend on offering a commercial guarantee. Check the country overview and any scope exceptions. One hidden link is not enough; several placements may be needed to ensure prominence.
The label, by contrast, is required only for specific products with a qualifying producer guarantee; see Is the GARAN label mandatory for my shop?.
Physical shop
Print the notice in colour or black and white at A4 or larger and place it in a prominent position:
- at the entrance;
- as a wall or aisle poster;
- at the checkout counter.
Choose the size by viewing distance: A4 at the counter, A3 to A1 for a wall or the entrance. Use the Commission’s PDF files, which are prepared for print.
Online shop
Display the colour RGB version, legible at default size. It must be reachable from a clearly worded link, for example “Your legal guarantee rights”:
- in the header or footer of every page;
- on product pages;
- at checkout.
The notice should appear on the first click or roll-over. Do not bury it inside the terms and conditions. The notice contains a QR code; whenever it is shown online, add a clickable link to the same page as the QR code.
Durable confirmation
Article 8(7) of Directive 2011/83/EU requires distance-contract confirmation on a durable medium, except for information already provided durably before contracting. A confirmation email with the notice is a practical solution recommended by the Commission. Preserve the colour requirement for online sales and use the appropriate language version; a changing webpage alone is not a durable copy.
Which file for which use
- PDF, colour or black and white: print at A4 or larger.
- SVG: vector version for your own print workflow or a sharp on-screen display.
- PNG or JPG: e-shop pages and emails.
All files on the legal guarantee notice page are unmodified copies of the Commission’s originals.
FAQ
I only sell digital content. Do I need the notice?
The notice covers the legal guarantee for goods. The amended Consumer Rights Directive has separate guarantee-information requirements for digital content and digital services. The goods notice is distinct from those duties. Goods with digital elements remain goods; check the national rules for your offer.
Do I need one notice per language?
Use the appropriate language version and check mandatory national-language requirements, including for cross-border sales. The website’s interface language does not determine applicable law. If your shop runs in several languages, show the matching language version in each.
Can I combine the notice and the label in one graphic?
Do not redesign or merge their fixed artwork. You may place the two unchanged elements next to one another with clear separation. The notice belongs at shop level and the label with each covered product.